Case Study: AV Solutions & Design for the Boston Celtics
Tech Superpowers worked with Gensler and the Boston Celtics to provide AV
Grow fast and stay secure with personalized managed IT support built to fuel your vision.
With decades of experience supporting high-growth, founder-led teams, we deliver personalized strategy and support—tailored to how you actually work. From early-stage startups to rapidly growing companies, our Boston-based managed IT services ensure your tech stays aligned, secure, and ready for what’s next.
Need better support? Let’s talk.
Let’s craft a solution tailored to the way you work.
Great IT isn’t just support—it’s strategy.
Let us explain what we do:
Not just a Managed IT Provider.
A strategic IT partner to fuel your vision.
01
Built for growth.
We know what fast feels like. With decades of experience supporting high-growth startups, innovation labs, and founder-led teams, we’re built to match the pace of scaling companies. Our flexible service models grow with you—from 2 to 200+—so you can stay focused on your vision while we handle the tech.
02
Tailored, hands-on support.
Every team works differently, and your IT support should too. You’ll get a dedicated, deeply involved support team—100% local, never outsourced—that knows your environment inside and out. No handoffs, no help desk scripts. Just fast, thoughtful responses from people who work like part of your team.
03
Strategic IT leadership, without the overhead.
We go beyond tickets and troubleshooting with hands-on strategic guidance to help you build scalable, secure systems that align with your long-term goals. From compliance frameworks like SOC 2 and HIPAA to proactive cybersecurity built into every layer, we keep your tech future-ready.
See what great IT feels like.
Book your free tech assessment.
Our Managed IT Services include
Everything you need. Nothing you don’t.
IT support, tailored to how you actually work.
Who we help
Our managed IT services are 100% Boston-based and built for growing teams that need flexibility, speed, and expert support—without the overhead of a full in-house department. Whether you’re navigating compliance, scaling operations, or streamlining your tech stack, we’ve got you covered.
• Startups & High-Growth Companies: We understand the urgency and resource constraints that come with growth—and deliver IT that keeps up.
• Greentech & Climatetech: We partner with mission-driven companies tackling the climate crisis—supporting them with scalable IT, secure infrastructure, and systems built to handle rapid R&D and evolving compliance needs.
• Healthcare & Life Aciences: Stay HIPAA-compliant and secure with IT systems designed to protect sensitive data and support your operational flow.
• Financial Services: Meet strict compliance requirements and maintain uptime with proactive monitoring, strong cybersecurity, and tailored infrastructure.
• Manufacturing & Distribution: Keep production running smoothly with responsive support and systems designed for speed, automation, and reliability.
• Nonprofits & Education: Stretch limited budgets without sacrificing quality. Get high-touch, local IT support that feels in-house—even when it’s not.
Testimonials
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Frequently asked questions
How quickly do you respond to tickets?
An emergency room has someone triaging every patient who walks through the door, ensuring each issue is dealt with according to severity. As a managed services provider, we apply the same logic to our support tickets. All of our incoming requests are triaged by a member of team – making sure that the right technician is able to reach out to you to start working on your request. Since we’re looking at every request as it comes in, we can ensure that priority issues like security solutions and problems are seen faster than that pesky printer issue.
When I submit a support request, do I get the same person every time?
Every company gets a dedicated, deeply involved support team—not a rotating help desk. You’ll be on a first name basis with everyone. This is one of the biggest benefits to Managed IT. Where an internal technician has to be a jack of all trades, knowing how to solve everything at a surface level, we have more depth on our bench. An MSP (managed services provider) can hire technicians that specialize in specific areas of IT and bring them in where needed, making sure that your problem is solved, not just patched.
Where are your technicians located?
When we say we offer Boston IT, we mean it. 100% local support—no outsourcing, no handoffs. The people helping you solve your technology problems are right here in your community, and are full-time employees, not just contractors. Our managed IT services in Boston are as local as it sounds. We even have happy hours in our Boston-based office so your employees can meet ours.
What levels of support do you offer?
We don’t believe in cookie-cutter solutions. What works for one company isn’t going to necessarily work for you. Every client we have has a unique package tailored specifically to their needs. When you engage with us and explore options for IT services, we’ll start putting together a package just for you and your organization. We’ve helped everyone from small businesses to growing startups.
I use Apple computers. Can you still offer support?
Absolutely. Tech Superpowers has had many iterations over the years, one of them being Apple support. As we’ve evolved into services like Managed IT and cybersecurity, we’ve kept our expertise with Apple products. In fact, one of the things we pride ourselves on at TSP is our ability to manage your systems, no matter what devices you use or the size of your business (small business to large enterprise).
Do you require us to your specific products?
While many IT services for businesses have specific solutions they use and require you to adapt to their products, we’re quite the opposite. We’re willing to adapt to you and what you prefer to use. Obviously if you need a recommendation we’re more than happy to help you out, but we’re here to meet you where you are, not where we think you should be.
We already have an IT guy. Can you still help us?
Of course! The concept of co-managed IT is relatively new and only gaining traction among managed service providers. Many of our clients have an internal team to tackle day-to-day support issues, relying on us for high-level strategy and technology planning. Wherever your gaps are, we’re there to help fill them in.
What are your IT support package prices?
You won’t see any managed IT services pricing or a managed services pricing calculator on our website, and that’s intentional. Your company is unique, and we believe every client deserves a custom package to fit their needs. We don’t use cookie-cutter solutions or a “good, better, best” tiered support system. Every package we put together is custom-tailored to your organization and designed to scale with you as you grow from startup to success.