If you’re looking for ‘good-enough’ then that’s not us
We’re different.
It’s a good thing.
Deep expertise with startups & scale-ups.
We know what rapid growth really looks like—the urgency, the pivots, the resource juggling. With decades of experience supporting venture-backed startups, innovation labs, and founder-led teams, we build flexible service models that scale with you—whether you’re a team of 2 or 200+.
IT support, tailored to how you work.
We deliver personalized IT support tailored to your goals and the way your team actually works. Every company gets a dedicated, deeply involved support team—not a rotating help desk—with fast, personal responses from engineers who know your environment inside and out.
Strategic IT, built to fuel your vision.
We’re more than IT support—we’re a strategic partner that helps you scale with intention. You get CTO-level guidance and a dedicated team of engineers who know your environment inside and out—all without adding headcount. Think boardroom, not just backroom.
Regular Touchpoints.
When you’re happy, we’re happy. And we know that the key to happiness (at least in Boston IT support) is communication. We don’t sell you on services full of tech terms, sign a contract, and then hide in our server closets. We’re always in communication and always asking for feedback. With regular calls, video conferences, and surveys – we want to know how we’re doing and what we can do to make you happier.
Systems driven.
You might have heard the saying, “Without standards, there can be no improvement.” For us, everything from server maintenance down to a password reset, is backed by tried and true processes – our standard operating procedures (SOPs). No task is too small to get an SOP. In fact, we have over 800 of them – perhaps you might consider us perfectionists.
Same ownership for 30 years.
As anyone who’s started a business knows, having the same ownership of the same business for 30 years is something of an achievement (check out the history of Tech Superpowers). Not to toot our own horn, but we think this is part of the reason our clients like us. We’re here, and we’re not going anywhere.
Ready for IT Support that
works like you do? Let’s chat.
Team of
Superheroes
We’ve been in the part of the IT support Boston industry before it was even an industry. Perhaps that makes us seem old? Good. We’ve seen it all. We’ve helped our clients win awards, launch new services, and even beat the pandemic. We make what’s complex simple by bringing our team’s depth of knowledge and experience to help you solve an essential problem with a simple solution.